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Creating a Transitional Resume for a Dental Hygienist

July 3, 2017 By Doug Perry, Dental Hygiene Resume Coach

Doug Perry
Doug Perry, RDH Resume Coach

Several dental hygienists wanting to leave clinical practice have been asking me about a transitional resume and how it differs from a regular resume. Much of the categories of content remain the same, such as work history, education history, and summary section to name only a few.

The difference is in the language you use – the content.

Reverse Engineer It

In essence, when I create a transitional resume for a client I start with who they are right now. If, for example, they are in a clinical setting, I visualize them interacting with patients and performing traditional clinical duties.

Then I try to visualize who they want to be. If they want to be a sales rep, I picture them in this new setting interacting on sales calls, building relationships, discussing the features of their product, responding to concerns, and so on.

Then I work backward to reverse-engineer that transition. What will make that possible? What is it about this particular client that an employer looking for a sales rep is going to like or want?

Leverage Your Experience

Once I have that in my head, I begin writing and leveraging. Leveraging that which they have done as a clinician that can be re-positioned and re-framed for this new type of job.

Thinking about resumeObviously, if haven’t worked as a sales rep, you can’t say you have. But you can sell employers on the attributes of a good sales rep. And there are lots of them, some of them are soft skills and attributes, and others are more technical. And some may come from other experiences of my your career. Could be volunteer work, could be independent sales rep experience, or even some work you did in a completely different industry.

So it’s really important to put lots of thought into your resume. Do as I do and reverse-engineer it so that you are thinking about it from an employer’s perspective. What is it that they want in a sales rep and what do you have that might each match or complement it.

Branding and Positioning

I’ve talked about it many times in the past, but it comes down to branding or positioning yourself within the job market. Don’t just think that if you create an average resume that touches on everything that you will appeal to everyone. When you try to make yourself popular with everyone, it’s really hard to make a case for being a perfect fit for the job.

Dive in to what it is the employer wants and talk to them (through your transitional resume) about how you meet those needs.

When you can pack a higher level of thinking into your resume – getting to know each word and sentence as though they were a close friend and introducing your “word friends” to an amazing design scheme and flow – you will have the makings of a great transitional resume that will get your more interviews and, hence, more job offers.

Filed Under: Dental Hygiene Career, Dental Hygiene Resume, Home, Main Posts Tagged With: dental hygiene, dental hygienist, resume, transition resume, transitional resume

Is a Photo on a Dental Hygiene Resume Good or Bad?

June 27, 2017 By Doug Perry, Dental Hygiene Resume Coach

Doug Perry
Doug Perry, RDH Resume Coach

Almost daily, I get questions from clients about including a photograph of themselves on their resume. It’s a great question. It’s also a very personal question because each job seeker needs to do what’s right for them.

There are all kinds of reasons why you would be concerned about doing it. Most of them are based on fears of discrimination and/or privacy. I want to validate that and tell you that it’s okay to not include your photo on your resume.

However, it would be irresponsible of me to not give you some things to consider before you decide, so let’s review them.

Lots of Dental Hygiene Resumes Have Them

First of all, you should know that about 60-70% of my clients opt to include a photo of on their resume. As you know by now, I have written and designed lots and lots of dental hygiene resumes over the years and so that’s a pretty high number who are doing it.

Better Results

I hear it over and over, that hygienists who include a photo of themselves on their resume get compliments for doing so from employers. In most cases, a resume that has a photo of the job seeker on it is going to grab attention for the simple fact that it’s different.

doctor searching for job seekersWhat are Employers Finding?

Research shows, more than 90 percent of all employers admit to searching on the Internet for people they are considering for an interview. Generally, they perform a Google search and see what pops up. For obvious reasons, employers want the best employee and if they can spot something problematic about a job seeker with a simple search then why not?

Given that fact, would you rather have them find someone they think might you in a less-than-flattering picture? Or even if it is you, in a less-than-flattering picture? Including your picture on your resume, helps you better control a good, accurate first impression. And there’s plenty of data on the value of a good first impression.

Your Photo is Your Brand

Studies show, we place higher trust in what we can see. So, if you are in a position of trying to create and build trust with someone who doesn’t know you, your photo can do a lot to help psychologically build that trust at a very critical point in the hiring process – even before they meet you.

Every Employer will See You Eventually

every employer will see youIf someone is going to discriminate against you, they can do it just as easily after they meet you. It’s unfortunate but true, and you will never know for sure unless they disclose it.

If they do use your picture to discriminate against you, do you really want to work for that kind of employer? If they put things that don’t matter ahead of things that do matter (like service to their patients and profitability) are they an employer you would feel confident working for and representing, much less referring patients you care about to?

One More Important Consideration

There are some instances where an employer will specifically request that you NOT include a photo. If you decide you are going to have a resume with a picture, make sure you have a resume without one so that you can respect their request. This is most often the case, but not always, in situations where a corporation or governmental agency is hiring. Very rarely will the average private practice make a request that you not include a photo – in fact, some go out of their way to request it.

Legally, I am unaware of any law stating they can’t request a photo of you – if you know otherwise let me know so I can share with others. They can request it, they just can’t use it as a basis for hiring or not hiring you.

Going with a Photo

professional photoIf you do include a photo, try and get one professionally done or at least really well done on your own. Consider the following when taking one on your own (presumably with a friend’s help – no selfies).

  • Find an interesting background, brick or rock walls are great and so are trees and other natural objects
  • Outdoor pictures will always produce the best lighting (in fact, usually far better)
  • Turn your body to the side slightly (don’t position yourself straight on)
  • Wear something professional, like what you would wear to a job interview (also acceptable or good would be a lab coat)
  • Practice your smile in the mirror ahead of time – relaxed and genuine are the look you want to achieve

Filed Under: Dental Hygiene Resume, Home, Main Posts Tagged With: dental hygiene resume, Dental Hygienist Resume, photo on my resume, picture on a resume

Dealing with Problems of Ageism in Dental Hygiene Hiring

March 13, 2017 By Doug Perry, Dental Hygiene Resume Coach

Doug Perry
Doug Perry, RDH Resume Coach

Dealing with age discrimination or ageism in dental hygiene is real – in fact, unfortunately, it’s real in every profession.

Ironically, as a coach, I hear about it on both ends. New hygienists feel they don’t get a fair shake because they don’t have much or any professional experience. And veteran hygienists feel they don’t get the green light because they are too experienced.

Interestingly, occurrences of age discrimination are only recognized by the Equal Employment Opportunity Commission in people over the age of 40. In other words, an employer can legally use age as a reason to hire a job seeker that is older than another job seeker, even if both are over the age of 40. Sorry new grads!

Age discrimination, however, can include other situations besides hiring, such as firing, compensation, job assignments, promotions, layoffs, trainings, fringe benefits, and any other term or condition of employment.

But today I will be sticking with hiring or job seeking situations only. Because there are things you can do to deal with ageism in dental hygiene hiring situations. But rather than tell you to do this or do that, I’ll just share some things to consider and you can decide what steps make the most sense for you.

Proving and Reporting It

Please first understand that ageism, like other forms of discrimination, can be extremely hard or impossible to prove. Sure, when someone says or writes about it openly, they should be reported. If you have evidence of ageism in dental hygiene, report it to the Equal Employment Opportunity Commission.

However, many employers keep their thoughts and biases inward, and then proceed to openly base their decision on other superficial factors. And, I believe, there’s a separate category I call “subtle ageism” that I will talk more about below.

ageism in dental hygiene a blessing in disguiseBlessing in Disguise

I am all for transparency and forcing people to hire fairly – no question about that. And, hopefully, karma or the legal system will catch up to employers who discriminate in any form. But beyond that, would you ever want to work for someone who discriminates based on the year you were born? If you sense someone discriminated against you based on age, consider it a blessing in disguise.

It’s a proven fact that people who discriminate in one way are often guilty of discriminating in other ways. The problem isn’t your age, the problem is that particular employer’s judgment, wisdom, and even common sense. They put superficial things ahead of ethics, and more meaningful objectives and goals.

Think about that. They put things that don’t matter ahead of things that do matter – even ahead of business prosperity. Is that the kind of employer you want to represent and refer patients you have built a relationship of trust to?

Subtle Ageism

Now, let me touch on what I would characterize as “subtle ageism.” I believe this strikes at a much larger sub-section of employers. I believe most employers do care more about prosperity over discrimination. I believe most employers will hire someone who is experienced or in-experienced, and base it on who they feel is going to help prosper their practice.

Subtle ageism, to me, is the kind where an employer will unwittingly or subconsciously base hiring decisions on assumptions or stereotypes tied to age.

For example, they may really like the personality and skill set of a specific new graduate, but because they are young and inexperienced ASSUME they will not stay long-term with the practice. Another example: the employer may really like how skilled and friendly the hygienist with 30 years of experience, but because they are older, ASSUME they will demand a higher wage.

And thus, a more subtle form of ageism is born. And, this, I believe, is far more common than the more blatant form discussed earlier.

How to Deal with Subtle Ageism in Dental Hygiene

How to Deal with Ageism in Dental HygieneSo what can you do? You want to get a fair shake before the stereotypes and assumptions are made, right?

Again, I won’t tell you things you should do, but think about busting the myths in your own way. Because, honestly, there are lots of ways you can influence an employer’s thinking about your ability to fit in and be the perfect hygienist.

Evaluate Your E-mail Address

I admit I have an e-mail address I use that hints at my age (dougperry88@gmail.com). No, I am not 88 years old (ha!)! But I couldn’t get dougperry@gmail.com at the time, so I added the year I graduated from high school. Oops! I just dated myself!

People do this, but if I’m worried about ageism in dental hygiene I would choose something else to give employers. End speculation by leaving numbers out. If you can’t get yourname@gmail.com then choose something that conveys a spirit of optimism or professionalism. For example, healthygums@gmail.com or cindyRDH@gmail.com.

Your Work History

There’s no rule or requirement in resume writing for including an entire work history. In fact, it would be less favorable to include jobs that are irrelevant to dental hygiene. Consider leaving a few early-career jobs off – especially temp jobs when you are a 20 or 30-year veteran. All that matters is what you have done lately (last 10-20 years is plenty).

Leave High School in the Past

A lot of younger hygienists tend to include high school graduation in their education history. It takes up space and doesn’t mean much, no offense to those awesome years of your youth!

A second tip for new graduates is to add that first temp job to your resume as fast as you can. Your objective would be to put as much space between your professional life and school life as you possibly can when you first start out.

Postcards are a great equalizer for everyone – you don’t have to indicate anywhere on them your years of experience (unless you want to). So a new grad can show the confidence of a veteran, and a veteran can exude the tech-savvy perceived image of new grads.

ageism in dental hygiene college studentsThe College Years

Unlike your work experience, I believe (as do others) it’s okay to leave graduation years off your resume. Degrees and licensure matter more. The year you completed that first degree can be something used to calculate your age. Leave it on if you like, but leave it off if you are concerned about ageism in dental hygiene hiring situations.

Photos

Pictures can do a lot to show or hide your age. If you choose to include a picture on your resume, my best advice is to hire it out. Dress in interview-ready attire or a lab coat, and try to get several different poses to choose from. Tell the photographer the look you want – fun, serious, professional, experienced, or whatever you feel best exemplifies your brand. Good photographers will know how to help you achieve that.

Hobbies

I always suggest leaving hobbies off your resume, mostly because they do nothing to tell an employer about how great a hygienist you are. However, if you are concerned about your age being a problem for someone and you are actually quite active (exercise and such), then that’s something you could consider adding to counter a false assumption that you are older and slower.
Again, I don’t generally recommend including hobbies, but this is one possible exception to consider.

ageism in dental hygiene technologyTechnology

Technology is another area where younger people have an advantage because of the assumption that older hygienists grew up without computers. If you are older, you want to dispel that belief by communicating that you are tech-savvy and know your way around Dentrix, DEXIS, intraoral cameras, and other high-tech tools of the trade. List everything technical you can think of to get that point across.

It’s often assumed younger generations are glued to phones and posting things or taking pictures when they should be working. To combat that, don’t take your phone to your interview (don’t even let them see it while you are waiting). If given the chance, address the issue head-on about how you are productive with your time or something related.

Resume and Cover Letter Language

Finally, and most important of all, when I coach dental hygiene job seekers who are concerned about ageism in dental hygiene, I say “play to your strengths.” Don’t look at what you lack and fear it will keep you from finding a job, look at what you have as the key ingredient or value employers need to make their practice prosper. However, you have to be assertive in bringing those strengths to the forefront.

If you are young, use your resume and cover letter to communicate your enthusiasm and flexibility to learn how that office practices dentistry. Experienced hygienists might use them to communicate maturity and ability to effortlessly-influence patient compliance.

Whatever your unique advantages are, play to those strengths. Own them. Don’t ever let an employer walk away from your resume or interview not knowing your core strengths. That means repeating them over and over in different ways. Show them what YOU mean to THEM, and you will have fewer issues with ageism in dental hygiene hiring.

Bonus

Certain movie scenes inspire me. So this week I want to share one of the most inspiring to me. And I think it plays into this topic of ageism a bit. It’s a scene from Rocky Balboa – the sixth and final movie of the Rocky series. Watch here as a much-older-Rocky tries to teach his son about never giving up. He’s a bit harsh – but he absolutely nails it!

Filed Under: Dental Hygiene Career, Dental Hygiene Resume, Home, Main Posts Tagged With: age discrimination, ageism in dental hygiene, ageism in dentistry, dealing with ageism, dental hygiene, dental hygiene career, dental hygienist

Dental Hygiene Resume Content Employers Really Want

February 12, 2017 By Doug Perry, Dental Hygiene Resume Coach

Doug Perry
Doug Perry, RDH Resume Coach

I think we agree that your name and contact information are the most important pieces of dental hygiene resume content you have.

So let’s talk this week about the next most – the stuff employers really want to know. I call this information your EARS, which stands for Experiences, Accomplishments, Results, and Solutions

Too many hygienists focus their content on a different kind of content that is a close cousin, called “duties.” Don’t get me wrong, duties and responsibilities are the necessary part of what you do. The problem is they are what most hygienists do (at least those in a clinical setting).

If you are simply listing resume content that most dental hygienists do, how are you distinguishing yourself? The goal with your resume is to share with employers ways in which you are different or unique. Instead of explaining what you do, explain how well you did it.

Creating EARS Resume Content

I know it’s easy to wrap yourself up in the day-to-day routine of your job and not even think about how well you are actually doing it. And many offices run hygienists pretty ragged trying to keep up.

But you really owe it to your career to track your EARS. They are the lifeblood of great dental hygiene resume content.

accomplishment journal for resume contentSo, as I have said in previous articles, keep an accomplishments journal where you can document your experiences, accomplishments, results and solutions. Make it a priority and goal to record things on a regular basis. I will let you determine what regular means, but I think if you are doing it once a month you may be forgetting some things and/or some rich detail.

EARS not only makes for great dental hygiene resume content, it’s even better for job interviews. In job interviews you have a better opportunity to provide the depth and breadth of your EARS, demonstrating once again how great you are.

Breaking Down the EARS

Experiences

experiences for resume contentEvery day at work (even in dental hygiene school clinics) you are having experiences. Often, we discount them as incidental occurrences that don’t mean much. And, yes, some are routine and not noteworthy. But watch for experiences that are unique. Maybe it’s an overly-anxious patient, or an angry patient, or a mother who insists on holding her baby during an exam. How did you handle the situation?

How you handled it helps shape your personal brand and gives you some great interview and resume content. For example, include a line in your resume about your “uniquely skilled at educating patients about good at-home oral health care.” Then, in your job interview, give the employer specifics of your “unique” approach and how it’s worked.

Accomplishments

I have noticed over the years that lots of hygienists have great resume content that falls under the category of acknowledgments or accomplishments. But they are often earned and given while you are in college. This includes scholarships, academic success (such as earning a spot on the Dean’s list), or perhaps awards like Hue-Friedy’s “Golden Scaler Award.”

Those are all great and deserve a spot on your resume. But I hope your desire for achievement extends to your professional life as well. College awards and honors are more frequent, but there are other ways to be accomplished.

Many of you get extra training above and beyond what is required. That’s a noteworthy accomplishment and shows that you constantly strive to improve (a skill employers want). I have a few clients who are writing articles for trade publications about subjects they are passionate about. That, too, is great resume content.

Others get involved in their local association on a leadership level or by performing all kinds of great community service. These have merit and value, so find opportunities to do things outside your day-to-day job and add them to your list of accomplishments.

Results and Solutions

looking at production numbers for resume contentI know some of you detest the thoughts of numbers, such as production figures. However, it is a fact that employers need sufficient production numbers to keep their doors open (and you employed). I believe strongly that taking care of the patients first will naturally result in great revenues and production.

Money can become the focus for some employers, and so you want to watch for that as a red flag. Whenever that happens, I would contend that the business will never reach it’s potential because the patient has to come first. Consider finding a practice more aligned with your professional values.

With that in mind, however, production goals and numbers do serve a useful purpose in helping patients achieve the best oral health. You aren’t selling snake oil as a dental hygienist, you are selling them on habits and products that will quite literally save their life.

Results and solutions you get as a hygienist are highly-influential resume content. Most offices have goals. Did you reach your personal goals (or even team goals)? Was it your idea to save a few thousand dollars on supply management? Did you introduce a recall program that improved retention rates? This is all great content to share.

Some results and solutions are more patient specific, but just as powerful so tell those stories, also. A couple of common examples might be the detection of cancerous growth or perhaps helping a patient with tobacco cessation.

Summary

Don’t feel bad if you have yet to launch into the tracking of your EARS, but start soon. EARS resume content is a lot of what employers are looking for and you probably have a lot of it. Certainly enough to land a great dental hygiene job.

Bonus

If you haven’t watched Those Dental Girls, check them out on Facebook or YouTube and see if you relate. Here’s a recent episode:

Filed Under: Dental Hygiene Resume, Main Posts Tagged With: dental hygiene, dental hygienist, EARS, resume content

3 Steps to Creating an Amazing Resume Introduction

January 9, 2017 By Doug Perry, Dental Hygiene Resume Coach

Doug Perry
Doug Perry, RDH Resume Coach

Your dental hygiene resume introduction is the most important section of your resume for three reasons: (1) It’s where employers look first; (2) It’s where your name and contact information are placed; and (3) It’s your first chance to introduce yourself.

Some of you will elect to include a headshot near your resume introduction as well. Yes, that does make an impact (whether you agree or not) but today I want to talk about the third of those first three I mentioned above: Introducing yourself. And there are three important points to creating this statement.

resume introductionDon’t Title it “Objective”

Does your resume use “Objective” as the heading for the top section? If so, ditch it! This is an old-school term that lots of people are still hanging on to but it’s not the current trend for resumes. Replace Objective with Summary or About Me. Objective, as a title, tells the employer something too obvious – that your goal is to get a great job with a great employer.

Instead use the space to tell them who you are, what drives you, and what they can expect that it will be like to work with you. All good brands offer the promise to consumers. You are a brand, what’s your promise to this employer?

Find out the 5 reasons you should build a personal brand –> https://t.co/qZeZaZPNJZ #personalbranding #career pic.twitter.com/EDUzUxRrlE

— Marji J. Sherman (@MarjiJSherman) January 4, 2017

Personally, I like the title “About Me” as it’s more personable, approachable, genuine – those are feelings you want an employer to experience when learning about you, right?

Keep it Short

If you have read my articles – you know I live by the more is less principle. But I also think people love mystery – give employers just enough resume introduction to get a simple positive impression about you, then leave them wanting to know more. There is great power in that and you are all but assured they will see and read more of your resume than anyone else.

So I recommend keeping your statement to about 30-50 words (2-3 sentences). Keep the writing tight and descript. Use positive personality adjectives that sorta jump a bit when they read the statement. This is your chance to differentiate yourself – to describe how you are unique and a great fit for their office.

How to Craft It

resume introductionSo how do we create this? Great question – the cool thing is a resume introduction is all about YOU and you are an expert on that part so it’s probably not as hard as you think. But let me give you the recipe to cook up an amazing About Me statement.

  • Sentence 1: Devote the first sentence to the type of clinician you are for patients and your love or passion for what it is you do
  • Sentence 2: In the second sentence, add the type of employee or co-worker you are

So long as technical qualifications are met (you are licensed and experienced), those are the two most important considerations for an employer, how well you work with patients and how well you work with co-workers and your employer. But now let’s give your statement some seasoning:

  • Use some positive adjectives that describe your brand, what makes you unique
  • Use an active as opposed to passive voice to help conserve words and drive straight to your points.

Here’s an example resume introduction to help

Example: “As an experienced and friendly dental hygienist, with a unique ability to build great relationships of trust, I am confident in my efforts to leave each patient with an incredible smile and memorable visit. And, I value a work environment where I’m surrounded by an inspiring team of fun and hard-working dental professionals.”

Finally, as one alternative to the above, craft a statement that instead tells your story (again very briefly) of why you became a dental hygienist and how that drives you today. Stories are both engaging and accomplish the same thing I described above. Here’s an example:

Example: “I became a dental hygienist because I loved how I felt after visiting my hygienist – I always left with a great smile. Now I enjoy doing the same for others, sharing my love for oral health with a dedicated group of compassionate professionals.”

Can’t do it – don’t want to do it – don’t have time to do it? No problem, I will do an amazing resume introduction for you, just shoot me an email right now and I can create a great About Me with you.

Filed Under: Dental Hygiene Resume Tagged With: about.me, branding, dental hygiene, dental hygienist, objective statement, resume

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